3D Machine was facing significant challenges as the company continued to grow. Managing inventory, quotes, and orders using traditional methods became increasingly difficult, and the lack of visibility into order information made it nearly impossible for operators to efficiently manage their workload. As a result, the company struggled to meet delivery times and maintain high levels of customer satisfaction.That's when 3D Machine turned to StartProto, a dedicated system for managing machine shop workflow and scheduling.
With the help of StartProto, the company was able to completely transform its operations and achieve significant improvements in efficiency, productivity, and customer satisfaction.One of the most significant benefits of using StartProto was the ability to provide operators with clear visibility into their workload. Instead of relying on assumptions or constant interruptions to management, operators were able to simply check their kiosk, phone, or iPad for their next assignment. This streamlined the entire process and allowed operators to focus on their work, increasing productivity and throughput.
StartProto manufacturing software also helped 3D Machine replace outdated spreadsheets with a more efficient and user-friendly platform. Business-critical information was imported into the new system, and the right users were provided with the right information using the "financial", "manager", and "operator" permissions. This ensured that everyone had access to the information they needed to do their jobs effectively, improving overall efficiency and accuracy.Another significant benefit of using StartProto was the ability to manage purchasing and materials more effectively. Previously, 3D Machine had little visibility into when materials were ordered, what materials a job was associated with, and the status of those materials. StartProto provided the company with real-time visibility into all of these critical areas, allowing them to make more informed decisions and avoid costly delays.
Overall, 3D Machine credits StartProto with helping them achieve significant improvements in efficiency, productivity, and customer satisfaction. By providing operators with clear visibility into their workload, replacing outdated spreadsheets, and improving purchasing and materials management, StartProto enabled the company to take on more jobs and grow their business while maintaining high levels of quality and customer service.