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Three Things We Hate About the Manufacturing ERP Sales Process

Time spent on a sales process that could be avoided shouldn’t have to be a factor in if you can acquire the software or not.

So it is time, you’re in a position where you are forced to upgrade or migrate your ERP systems and there are a lot of things to evaluate to ensure you are making the best decision. But, why is it that providers give you the absolute runaround in their sales process? You are already having to consider buying new tools and equipment almost daily. Nobody knows the pain points like you, so buying software should be no more complicated than other issues you solve daily. Time spent on a sales process that could be avoided shouldn’t have to be a factor in if you can acquire the software or not.

With that being said, here are our top three things we hate about the Manufacturing ERP sales process:

1. Not getting a price early on:

Your time is valuable- why shouldn’t you be able to know if you can afford a solution without sitting through three or four sales calls? If salespeople cannot tell you the price then what's the point? We understand that questions should be asked along the way to make sure the solution fits your needs but at the same time, it's important to know the price tag. Skip the “sales cycle” and schedule a demo and pricing conversation in one day. 

2. Waiting in line to get your solution:

This makes sense because many of the legacy ERPs require you to have a technician out to your site to set up servers, check your network, etc. But now that we have the cloud, why should you have to wait? Leveraging the cloud, creating an account, and using StartProto for the first time takes less than 24 hours. A machine shop is all about speed and flexibility, we like to support that mission.

3. Not knowing how much you’ll be paying for installation and upgrades:

Yeah, the software is one cost. But hidden behind that are “installation fees,” “server upgrades,” and “security consulting.” In a lot of cases, you’ll end up paying almost two times the initial quoted price. 

At StartProto, we set out to build a different type of ERP solution, one that makes sense for the manufacturers of today. See how ERP should be and book a free demo today.

Tim Felbinger

Founder & CEO